Terms of service

Terms & Conditions

Welcome to Root Tea. By accessing our website and purchasing from our store, you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing this website, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian. By using our services, you agree to be bound by these Terms & Conditions and our Privacy Policy.

2. Products & Services

Root Tea offers herbal wellness tea products formulated to support healthy cholesterol levels and overall well-being. We strive to provide accurate product descriptions, images, and specifications. However:

  • Product appearance may vary slightly due to screen or display settings
  • We reserve the right to modify or discontinue any product at any time without prior notice
  • Prices are subject to change without notice

3. Orders & Payments

By placing an order with Root Tea, you agree that:

  • You will provide accurate, current, and complete purchase information
  • You are responsible for paying the full product price, including any applicable taxes
  • We reserve the right to refuse or cancel any order for any reason
  • All payments are processed securely through trusted third-party payment providers

4. Order Processing & Shipping

  • Orders are carefully prepared within 3 to 6 business days after purchase
  • Shipping takes approximately 5 business days after dispatch
  • You will receive a tracking number by email as soon as your order ships

Delivery times are estimates and may vary based on location, carrier delays, or circumstances beyond our control. Root Tea is not responsible for shipping delays caused by carriers or external events. Risk of loss and title for products pass to you once the order is handed over to the shipping carrier.

5. 90-Day Money-Back Guarantee

We offer a full 90-day satisfaction guarantee. If you are not completely satisfied with your Root Tea order for any reason, you may request a return within 90 days of receiving your order. Please refer to our Refund Policy for full details.

6. Product Use Disclaimer

Root Tea is intended for use by healthy adults as part of a daily wellness routine. By using our products, you agree that:

  • You will read and follow all brewing and usage instructions provided with the product
  • You will not use the product for purposes other than those intended
  • Root Tea products are not intended to diagnose, treat, cure, or prevent any disease, and are not a substitute for professional medical advice, diagnosis, or treatment
  • If you have a serious medical condition, are pregnant, breastfeeding, or are currently taking prescription medication including statins or blood thinners, please consult a licensed healthcare provider before use
  • Root Tea is not responsible for damages resulting from misuse, improper use, or failure to follow product instructions

7. Intellectual Property

All content on this website — including text, graphics, logos, images, videos, and software — is the property of Root Tea or its content suppliers and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or use any content without our prior written consent.

8. Limitation of Liability

To the maximum extent permitted by law, Root Tea shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products or services. Our total liability shall not exceed the amount paid for the product in question.

9. Indemnification

You agree to indemnify and hold harmless Root Tea, its directors, employees, partners, and agents from any claims, damages, losses, liabilities, or expenses arising from your use of the website or violation of these Terms & Conditions.

10. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes become effective immediately upon posting on our website. We encourage you to review this page periodically.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United States. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the appropriate courts.

12. Contact Us

Questions about these Terms & Conditions? We're here.

Thank you for trusting Root Tea. We know that taking control of your health is a deeply personal decision — and we're honored to be part of your journey. We stand behind everything we make, every single day.